The New Rules of Retail

Competing in the World's Toughest Marketplace by Robin Lewis

  • Published: Sep 10, 2020

In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business... read more

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Details of The New Rules of Retail

Exact title of the book
The New Rules of Retail
Book author
Robin Lewis
ISBN
9781137279262
Publisher
St. Martin's Publishing Group
Published
Aug 12, 2014
Language
English
Format
PDF, FB2, EPUB, MOBI
File size (in PDF)
2448 kB

Some brief overview of book

In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model based on three distinct competencies preemptive, perpetual distribution; a neurological customer connection; and total control of the value chain. In the years since that book published, many of their predictions have come true.

Now, they revisit timeless case studies like Ralph Lauren and Sears, as well as new additions like Trader Joe's, Lululemon, and Warby Parker, to assess how retailers must continue to evolve in the era of e-commerce, data mining, and tiered distribution. They also identify the five current trends that are currently driving consumer demand, including technology integration and channel consolidation, as exemplified by Jeff Bezos at Amazon. This is a fully revised and updated guide from two proven retail prognosticators.

About author

Lewis is the founder and CEO of The Robin Report. He is often quoted in major publications such as Time magazine, Chicago Sun Times, Financial Times, The New York Times, and The Wall Street Journal, as well as appearing on CNBC, Fox News, and Good Morning America. Michael Dart is a private equity partner, specializing in retail and consumer goods, with global management consulting firm, A.

T. Kearney. In 2010, he was recognized by Consulting magazine as one of its Top 25 Consultants.

Lewis and Dart are coauthors of Retails Seismic Shift and The New Rules of Retail.

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